|
The
Registration Audit
Once your quality system has been operational for about 3
months, you will be ready for a registration audit. Auditors will
confirm that you are following ISO 9001 procedures.
Choosing
a Registrar
When selecting a Registrar, it is best to interview several and
select one who understands your business, your industry, and who
will have a good working relationship with your company. Use our
questions to ask the registrar.
While
selecting a registrar, check with the registering body in your
country to make sure that registrar is approved and can provide
a recognized registration/certification to the standard. In the
US, check ANSI-ASQ
National Accreditation Board. ANAB
(www.anab.org) for current status
of your registrar.
Preparing
for the Registration Audit
- Know
the Quality Policy and objectives related to your position.
You don't need to have them memorized, but know what they are
about, and where to find them if you need to. You also should
know how you contribute to attaining the quality policy and
objectives in your position.
- Know
where the system procedures, work procedures, and other documents
are located.
-
Know how paper documents are controlled, and how the company
ensures that employees use the latest copy.
- Be
able to explain how you do your job. Training records must show
that you are adequately trained to do your job.
Audit
Tips
- Be
prepared to show the auditor what you are doing, and where the
process is documented.
- Be
able to show the auditor that equipment in use is calibrated.
- Be
able to show the auditor that you are qualified to perform your
job, know where training records are kept to demonstrate your
qualifications to the auditor.
- Be
honest, and answer the auditor's questions directly. If you
don't know an answer, that's OK. Direct the auditor to the person
who would know the answer. If you would go to your supervisor
to ask, tell that to the auditor.
- Be
prepared to tell the auditor the quality policy. Paraphrasing
it is acceptable.
NOTE:
***The
Registrar Accreditation Board (RAB)*** ceased operations as of
January 1, 2005.
RAB's
accreditation programs for management systems certification bodies
are now operated by the ANSI-ASQ National Accreditation
Board. ANAB (www.anab.org)
The
auditor certification and auditor training provider programs of
RAB are now operated by RABQSA International.
RABQSA International (www.rabqsa.com
Registrar
Interview Questions
|
