PROCESS AUDITNG WORKSHOP AGENDA

I. Introduction

II. Auditing Steps

Plan the audit exercises
Audit exercises
Opening meeting
Auditing
Check the audit exercises
Writing nonconformances
Report the audit exercises
Closing meeting

III. Defining Processes

Defining your processes
Process flowcharts/process mapping tools

IV. Determining Scope of Audit

Related ISO Elements
Turtle Diagram

V. Case Study

Exercises

VI. Audit Schedule

VII. Summary