Training is a key element in the success of your project. Effective training will help your company get buy-in and commitment from employees, as well as educate employees on how the system works.

Quest Analytical can provide the training you will need throughout your project.:

Introduction to ISO 9000
For those employees who need a more in-depth training on the Standard and what it requires, we provide the Introduction to ISO 9000 course. We recommend this course for teams that will be leading and coordinating the ISO implementation project. The instructor will go through the Standard and identify the requirements, and discuss how they apply to your business. Additionally, the instructor will outline what your company will need to do to comply with the Standard.

Internal Auditor Training
Each person on your internal audit team must receive Internal Auditing training. This course provides group training for your internal audit team. It can be customized to use your audit procedure and forms. The course will train the auditors on the requirements for an audit program, and give them practice on each step of the audit process. Choose one of two internal auditor courses teaching objectives-based process auditing. The first is for new auditors, the second for experienced auditors transitioning to process or objectives-based auditing.

Root Cause Analysis Workshop
Many companies find the evaluation of root cause is a stumbling block. This course provides simple, effective tools for getting down to the true root cause and resolving the issue to prevent reoccurrence.

The Business Implications of ISO 9000
This training course is for management who will determine if ISO 9000 is right for the company, and for training management personnel responsible for implementing the system. The course summarizes the costs, benefits and effects of implementing the quality system.

Kick-Off Training
This course is for all employees of your company. When you begin your project, Quest Analytical will educate employees on ISO 9000, emphasizing how they will be involved in the process, how it will affect their jobs, and why you have decided to implement the quality system. This training is an important step to removing implementation roadblocks such as fear, confusion and lack of employee participation.

ISO 9001: 2000 Transition Workshop
This two day training is designed to help you complete your transition to the new standard. The workshop includes procedural changes, new objectives emphasis and example spreadsheets and agendas to use in your quality management system.

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