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Training
is a key element in the success of your project. Effective training
will help your company get buy-in and commitment from employees,
as well as educate employees on how the system works.
Quest Analytical has designed numerous training programs for our
clients. We can provide the training you will need throughout
your project. Training programs include:
The Business Implications of ISO 9000
This training course is for management who will determine if ISO
registration is right for your company, and for training management
personnel responsible for implementing the system. The course
summarizes the costs, benefits and effects of implementing the
quality system.
Introduction
to ISO Standards
For those employees who need a more in-depth training on the Standard
and what it requires, we provide the Introduction to ISO standards
course designed to the specific standard of interest. We recommend
this course for teams that will be leading and coordinating the
ISO implementation project. The instructor will go through the
Standard and identify the requirements, and discuss how they apply
to your business. Additionally, the instructor will outline what
your company will need to do to comply with the Standard.
Kick-Off Training
This course is for all employees of your company. When you begin
your project, Quest Analytical will educate employees on ISO 9000,
emphasizing how they will be involved in the process, how it will
affect their jobs, and why you have decided to implement the quality
system. This training is an important step to removing implementation
roadblocks such as fear, confusion and lack of employee participation.
Pre-Registration
Training: QMS Red Check Training
After
your implementation is complete, this training shows employees
the entire system, what they are responsible for and how to
be audited.
INTERNAL
AUDITOR TRAINING
Based
on demand, Quest Analytical has prepared three workshops for
internal auditors. The workshops can be provided individually
or in combination. The workshops include:
Internal
Auditor Training Workshop
Each person on your internal audit team should receive Internal
Auditing training. This course provides group training for
your internal audit team. It can be customized to use your
audit procedure and forms. The course will train the auditors
on the requirements for an audit program, and give them practice
on each step of the audit process.
Process
Auditing Workshop
Designed to help auditors understand the change of emphasis
from auditing ISO clauses to auditing inputs & outputs
(processes). Process auditing allows for a more in-depth audit.
Many audit findings and process isssues are a result of broken
linkages between processes. A process audit allows auditors
to review these linkages and help avoid future process issues.
Corrective
Action/Root Cause Analysis Workshop
Many companies find the corrective action process overwhelming
and the evaluation of root cause is a stumbling block. This
course provides simple, effective tools for simplifying your
corrective action process and getting down to the true root
cause and resolving the issue to prevent reoccurrence.
Contact
us for full course descriptions, agendas, and pricing.
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