Quest Analytical is pleased to offer a two-day ISO 9001:2000 Workshop: Making the Transition to the New Standard. This hands-on, highly interactive workshop is designed to put together all the required pieces of the transition process.

The working session provides examples, worksheets, and transitioning tools that can be used immediately to implement the new ISO standard in your business. This workshop will help you update your procedures and add the new requirements to your quality management system.

Workshop Objectives:

• Scope: Determine your ISO scope and identify permissible exclusions
• Process Focus: Understand the process approach and how to apply process mapping in your organization
• Quality Objectives: Prepare a quality objectives matrix to focus your organization on continual improvement
• Training Effectiveness: Identify how organizations are measuring training effectiveness, and what methods work for your business
• Customer Feedback: Implement easy tools for collecting and analyzing customer feedback
• Quality Manual: Understand suggested revisions for your quality manual
• Quality Procedures: Identify which quality procedures you should keep, which need to change, and which are no longer needed
• Internal Auditing: Identify recommended changes to your internal audit process
• Monitoring and Measurement: Understand how to measure and monitor your quality processes
• Continual Improvement: Better capture the continual improvements in your organization after implementation
• Management Review Meetings: Learn ways to make management review meetings better, faster, and more productive

At the conclusion of the workshop, you will have quality manual and procedure changes. You will also have tools for measuring customer feedback, training effectiveness, and quality objectives that can be implemented immediately.

This working session is available at your location focusing on your documents and your processes. Please contact us for more information about the ISO 9001:2000 Transition Workshop.